Performance Guarantee - Bike
Free Lifetime Tune-ups
Every bike purchased at Epic Mountain Gear in Westminster or Frisco comes with a lifetime of free tune-ups! Servicing your bike regularly is a key factor in extending the life of your bike and it's moving componentry. Just bring your bike into the Westminster of Frisco location between October 1 & January 31 and we'll give it a free Basic Tune-up giving you the peace of mind that your bike is always performing at its peak.
Free Basic Bike Fitting with Every Bike Purchase
Cycling enjoyment starts with the right fit. Our knowledgeable bike sales staff will select a bike for you that puts your body in a position to maximize the pedaling power and efficiency you are capable of delivering comfortably. With your purchase we will take the time to adjust your saddle height, evaluate your handlebar height, stem reach, and posture.
Free Adjustment Anytime
If you notice that any part of your bike needs a little adjusting after your initial fitting, don’t worry! Every bike purchased at Epic Mountain Gear in Westminster or Frisco can be brought in for free adjustments anytime during store hours. This includes adjusting saddle height, handlebar height, and minor brake and shifting adjustments.
30-Day Performance Guarantee
At Epic Mountain Gear in Westminster and Frisco we try our best to fit you on a bike that perfectly fits your riding style. If, however, you are not completely satisfied with your new bike purchase, we offer our Performance Guarantee. If you are not completely satisfied with your Epic Mountain Gear purchase, simply return your bike to us within 30-days in like new condition, and we will work with you to find a bike that better suits your needs.
Same Day Bike Service
If we receive your bike by 11 a.m. we will have your repair completed by 6 p.m. the same day, guaranteed. We realize your time is valuable. There are only so many cycling season daylight hours after all. Our service department is adequately staffed to get you back on the road quickly without compromising our technician's attention to detail, because quality always comes first at Epic Mountain Gear!
(*Some bike services may require additional time for completion based on availability of parts)
Estimates Are Always Free
When you bring in your bike for service, we always start with a free, no-obligation estimate of the work that will be needed. One of our service pros will discuss the problem with you and will carefully explain what work should be done, always respecting your choices and your budget.